Help Center
Monthly subscription
Subscribers receive one new plant each month, shipped to their delivery address. To sign up, first choose your monthly subscription in the Products category and then choose your preferences. Your subscription will cycle through an assortment of plants.
Subscriptions are a 3 or 6 month commitment. After your subscription ends, you can easily return and choose the same or another type of subscription.
You can repot your plant after 30 days. All our plants have a 14 day guarantee after purchase, repotting your plant into a new container within the first 30 days will void this guarantee.
Yes, of course!
EASYPOT gift card, one time plant or a plant subscription will be the perfect choice for many different occasions: birthdays, baby showers, graduations, you name it! Of course, we'll make sure your gift card or the plant comes with a special message and in a nice packaging.
Read more about the possible gift options in our Shop section.
After your purchase is confirmed, we'll ship the first plant within 3 business days. The delivery time will depend on your location. Read more about delivery on Shipping and Delivery section.
Yes, you can. Message us at hello@easypot.club describing the situation and your preferred time frame of the suspension, and we'll get back to you with the best solution for your case.
Shipping, delivery and order tracking
Where do you deliver?
For now we deliver to all three Baltic countries and European Union. Your beloved plant will be delivered to you through express post services.
When do you ship ordered plants?
Once you made the order, we will ship it within 3 business days.
How long should I wait for my order to arrive to the delivery address?
Latvia: 2-3 business days if your order consists only of items from the Stock in Riga section,
5-7 business days if your order consists only of items excluding Stock in Riga section.
If your order includes items from both, you will get two separate deliveries in terms mentioned above.
Lithuania, Estonia: 4-5 business days if your order consists only of items from the Stock in Riga section,
5-7 business days if your order consists only of items excluding Stock in Riga section.
If your order includes items from both, you will get two separate deliveries in terms mentioned above.
Netherlands and Belgium: 1 business day
Luxembourg, Germany, France: 2-3 business days
Austria: 3-4 business days
Spain, Portugal, Italy, Ireland, Denmark: 3-5 business days
Other European Union countries: 5-10 business days
Other countries: depends on the country
What is delivery cost?
1 month subscription (One timer)/ Single plant or several plants in single shipment to Latvia from Stock in Riga section: 5.50 EUR (DPD pick-up) or 8.00 EUR (Delivery with Сourier)
Single plant or several plants in single shipment from other shop sections to Latvia: 10.00 EUR to Latvia
1 month subscription (One timer)/ Single plant or several plants in single shipment (other European countries): 20 EUR
1 month subscription (One timer)/ Single plant or several plants in single shipment (Lithuania/ Estonia): 20 EUR
3 month subscription: The cost of delivery is included in the price
6 month subscription: The cost of delivery is included in the price
Worldwide delivery: regarding the delivery to other countries, please, contact us.
If you have any questions regarding delivery or you'd like to agree on a specific delivery method, reach out to us at hello@easypot.club.
You can select your preferred payment method at checkout.
- We accept secure payments for both local & international customers via Credit Cards,
- Debit Cards, PayPal & Bitcoins.
- We also accept offline payments via the invoice.
- Card payments are available at our office, at Rūpniecības str 30 (DarbaVieta). Note that additional exchange fee may apply if your currency is other than EUR
CAN YOU RETURN PLANTS? NO.
At this time, EASYPOT does not accept returns on plants, but we assure that every plant will arrive in great condition, and all plants come with a 14 days guaranty after purchase*.
If your plant or pot arrived damaged and your purchase was made less than 14 days ago, have your order number and photo of your damaged plant ready and fill in the form below so we can ship a replacement for you as soon as possible.
Easypot items ship separately, directly from the maker or vendor. Standard processing and shipping time depends on the vendor, the product, and the day and time you placed your order. On the product page, you will see details as it relates to shipping for that particular vendor. Some items are made to order, please consider the product time prior to placing an order.
Please email us at hello@easypot.club. to request a change. We will reach out to you as soon as possible. Please note that requests for order changes are not guaranteed and depend on the circumstances of each individual case.
Please reference our Terms & Conditions and Privacy Policy. Should you have additional questions, email us at hello@easypot.club.
Wholesale
If you are interested in carrying EASY plants in your retail store, shoot us an email at hello@easypot.club. with the subject line 'Potential Wholesaler'. Please include the name of your store and a link to your website. Not all requests for wholesale orders may be met. Commitment will be based on compatibility with prospective retailer and timeline.