Frequently Asked Questions.
01. Delivery
Where do you deliver?
For now we deliver to all three Baltic countries and European Union. Your beloved plant will be delivered to you through express post services.
How long should I wait for my order to arrive to the delivery address?
Lithuania, Estonia: 4-5 business days if your order consists only of items from the Stock in Riga section,
5-7 business days if your order consists only of items excluding Stock in Riga section.
If your order includes items from both, you will get two separate deliveries in terms mentioned above.
Netherlands and Belgium: 1 business day
Luxembourg, Germany, France: 2-3 business days
Austria: 3-4 business days
Spain, Portugal, Italy, Ireland, Denmark: 3-5 business days
Other European Union countries: 5-10 business days
Other countries: depends on the country been shipped, it can no longer be cancelled.
What is delivery cost?
1 month subscription (One timer)/ Single plant or several plants in single shipment (other European countries): 20 EUR
1 month subscription (One timer)/ Single plant or several plants in single shipment (Lithuania/ Estonia): 20 EUR
3 month subscription: The cost of delivery is included in the price
6 month subscription: The cost of delivery is included in the price
Worldwide delivery: regarding the delivery to other countries, please, contact us.
02. Returns and Refunds
At this time, EASYPOT accept returns on plants, but we assure that every plant will arrive in great condition, and all plants come with a 14 days guaranty after purchase*.
If your plant or pot arrived damaged and your purchase was made less than 14 days ago, have your order number and photo of your damaged plant ready and fill in the form below so we can ship a replacement for you as soon as possible.
What’s the status of my order
Easypot items ship separately, directly from the maker or vendor. Standard processing and shipping time depends on the vendor, the product, and the day and time you placed your order. On the product page, you will see details as it relates to shipping for that particular vendor. Some items are made to order, please consider the product time prior to placing an order.
I am retailer. Can I buy wholesale?
If you are interested in carrying EASY plants in your retail store, shoot us an email at [email protected] with the subject line ‘Potential Wholesaler’. Please include the name of your store and a link to your website. Not all requests for wholesale orders may be met. Commitment will be based on compatibility with prospective retailer and timeline.